We expect Buyers and Seller to resolve disputes by themselves. In the event that a solution can not be reached we will try to mediate the dispute. Please report the dispute in a timely manner.

If you can’t reach a solution with the other party and you reach out to us, you agree that we will have the final say. This means that we can either decide in your favour or in favour of the other party.

Contact: you can use the message box with the order to communicate with the other party.

Contact VinylHeaven: please use our contact form to reach out to us.