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Seller

- Create a seller account
- Complete your profile
- Set up shipping
- Create a Stripe account
- Uploading your inventory with a csv file
- Connecting your Discogs account
- Platform fee
- Seller terms and conditions

Buyer

- Create an account
- I paid for the order why haven't I received it yet?
- I messaged the seller he or she is not responding
- Buyer terms and conditions

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Check the menu on the side for all support pages.

Popular Questions

How do I set up my shipping policies?

You'll need to set up automated shipping before you can start selling. You can create a shipping policy for one or more countries and specify the charges for each nation separately. Rates are calculated...

I paid for my order, why haven’t I received it yet?

When you purchase something, you want it as quickly as possible, but when a shipment takes too long to arrive, it may be frustrating. This can happen for a number of reasons.
We recommend that you double-check the tracking...

How can I connect my Discogs account

If you already sell on Discogs, you can begin selling with us instantly. You only need to upload your Discogs inventory. Everything will be imported one-by-one. You can do this by either uploading a CSV file or connecting and synchronizing....

I messaged the seller and he or she is not responding

We want to provide the best possible experience for both sellers and buyers on VinylHeaven, thus we strongly encourage our VinylHeaven sellers to be both attentive and communicative in order to resolve any issues that may occur...